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Qualifications Summary
Able to communicate well with diverse groups of people
Well developed problem solving skills
Highly skilled with deployment and administration of Linux
distributions, Microsoft platforms and Novell Netware
Accomplished in troubleshooting server and desktop hardware
and all network layers
Skilled at preparation of system documentation manuals
Possess a well rounded knowledge of all facets of computer
technology including system design, implementation and support
Skilled in communicating technical and non-technical concepts
to varied audiences
Very well developed customer facing skills
Excellent work ethic rigorous and reliable
Special Expertise
Windows and Linux Networking
Extensive experience with systems networking in both local and
wide area networking.
Over Five years experience with the implementation,
administration and management of all MS Windows platforms
Two years experience with Novell Netware versions 3.11 to 5.1.
Network Design
Performance analysis
Integration of Windows Desktop applications with Linux Server
facilities
Implementation of virtual Linux environments under VM Ware for
Windows and virtual Windows environments under Linux
Linux and Associated Facilities
Linux Internals and System Administration
Linux System Security
Technical Support and Problem Resolution
Web Engineering
Apache and IIS (V 4-6) Web Server configuration and
implementation
Cgi web applications
HTML customization and Web Site Design
Integration of Web and mail server functionality (MS Exchange and
Squirrel mail)
Communication and Issues Management
Able to communicate well with diverse groups of people
(academics, technocrats, scientists, management, administrative support)
Well developed problem solving skills, which enable quick
identification of problems, and conceptualized solutions, carried through to
implementation
Personable - highly communicative in both technical and
non-technical environments
Very well developed customer service skills developed from 15
yrs in the workforce.
Seeks mutually beneficial conflict resolution (win/win)
Education
Microbusiness Training program certificate
Graduated Dec 2003
CDI College of Business and Technology
Diploma in Computer Technology, 1998
St. Francis Xavier High School
Graduated Class of 1992
Work Related Courses
Hacking 101: What you need to know Winn Schwartau
ICE 2002 - CIPS Conference October 2002
Questioning Extreme Programming Pete McBreen
ICE 2002 CIPS Conference October 2002
Art of Negotiation Course
Continuing Education - November 1999
Modeling in Color Peter Coad
Seminar in Calgary - Spring 1999
Junior Achievement V.P. Finance - 1989-1991
Methodology Utilized
Structured Systems Development
Data Analysis and Normalization Principles
Interactive/Iterative Prototyping
Rapid Applications Development
Object Oriented Programming
Workflow/Process Analysis
Rational Rose
Work Experience
Storms Eye Inc.
May 2003 to Present
I.T. Consultant
Responsibilities:
Meet with clients and determine technical solutions to meet
business requirements
Design and implementation of technical infrastructure
solutions from the ground-up or existing solutions
Desktop and Server issue analysis and resolution for diverse
platforms and configurations
Development of training and documentation solutions for
clientele
Business process analysis and facilitation to identify key
areas for improvement
Disaster Recovery and Continuity planning for various
organizations
Technical Environment: Linux, MS Windows Workstation 4.0- XP MS Windows Server 4.0 - 2003, MS Office 95 2003,
Edmonton Public School Board
Information Technology Services
May 2000 to May 2003
Programmer Analyst, Help Desk Analyst, Technical Analyst
Responsibilities:
Ongoing enhancement, maintenance and support of the Student
Information System
Tier 1 support for hardware, network, Internet or software
issues across the entire school system
Desktop/Server deployments, hardware and software maintenance,
network layer management (including managed routers and switches)
Visual FoxPro programming and applications maintenance
Remote maintenance and support of servers
On-site user, server and network support
On-call support responsibility
Training and technical writing
Technical Environment: Novell 4.11 5.0, Windows NT 4.0 - XP, Visual FoxPro, Office95 XP